Have you ever sent a text message in haste or out of anger? Or perhaps you erroneously sent a message to the wrong recipient; or simply just wish you could take back a piece of information, a picture or a voice recording that was sent as a message? In most cases, the answer is YES! Relax, you are not alone, we are all in this together.
With increasing features and services being offered by app developers, gradually, we are beginning to use our phones to do more than just receive calls. We send and receive mails, conduct banking transaction, manage our finances and of course chat. While doing these, it is sometimes possible to send a file or message in error to the wrong recipient(s) or group.
Take for instance, John, who was chatting with different people/ groups and perhaps using different chat apps, simultaneously. In one of the chat groups, someone has lost a loved one and group members are sympathetic, sending prayers and hugs. On another group, some members are out having fun and sharing pictures with those missing out on the action. And then another group is the MBA class discussing the French revolution and its impact on the European economy. But of course, there is John’s sweetheart with whom he is in a heated romantic chat conversation.
Amid this “Chat Emotional Cocktail”; having to feel sad for the bereaved, cheery with the party gang, academic with the class and romantic with the girlfriend, comes so much possibilities. Unfortunately, in this euphoria, John’s multi-tasking ability slips as he sends a semi-nude picture to the grieving group, in an attempt to fire up the already heated conversation with his girlfriend. He immediately realizes his gaffe, and with his mouth wide open, he wonders what to do, wishing he could retrieve the pictures. So, what happens when we find ourselves in such clumsy situations as John? How do we retrieve that wrongly shared information?
For now, in most cases, nothing can really be done. Some persons in John’s shoes will apologize, others will ignore, but everyone in such a situation will initially freak out.
The upside? App developers are becoming increasingly aware of this need and addressing it already.
Take for example the InstaVoice app, which is a missed call, voicemail management app that captures all call attempts made when the called party’s mobile phone is switched off or out of network. But more importantly, the app enables its users to withdraw sent messages (text and multimedia), voicemails and even voice messages at any time, especially when the sender realizes a wrong message was sent. Messages sent can be withdrawn even if the receiver(s) have seen/heard them.
Given this enormous power, an InstaVoice user has great control over the information he shares with his/her contacts, friend, and associates. As soon as the user realizes the errors and selects the withdraw option, the message is permanently removed from both sender’s and recipient’s devices, even if the message was sent to a group.
While it might have been difficult for John and a lot of us to erase our blunders while chatting, it seems InstaVoice users do not have to go through the trepidation that comes with sending messages in error whether due to haste, anger or oversight; simply because they have the power to retract their words.
Don’t we just all wish we have more apps that gives us this same level of power and control? In fact, not only to retract our words sent while chatting, but also to be able to retract those spoken. In fact, don’t we just wish we have the power to do and undo anything?
Kirusa is one of the leading Mobile Social Media and Value Added Service providers in the world. With its portfolio of mobile services, Kirusa is helping people in the emerging markets maximize the value they derive from their cell phone.